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Delivery Info
Delivery Method-
Shipping Fee-
Additional Island/Mountain Shipping
-
Proportional Shipping-
Delivery Period3-7 business days to complete delivery
Return/Exchange Info
- General matters regarding exchanges/returns are subject to relevant laws rather than seller's terms. However, if seller's terms are more favorable to consumers than relevant laws, seller's terms apply.
- When returning, please contact the seller first to discuss the reason for return, courier service, shipping fee, return address, etc., and then send the return product.
Return Shipping FeeFree Shipping
Exchange Shipping FeeFree Shipping
Request period according to return/exchange reason
- Simple change of mind by buyer within 7 days of receiving product (buyer bears return shipping fee)
- Difference from display/advertisement, within 3 months of receiving product or 30 days from discovering difference (seller bears return shipping fee)
Return Address
Exchange/Return Restrictions
- For custom/made-to-order products, if product production has already started
- If product packaging has been opened for use or installation and product value is damaged (except for opening packaging to check contents)
- If product value has significantly decreased due to customer use, passage of time, or partial consumption
- If set product is partially used, components are lost, or damaged/broken/contaminated due to careless handling, making resale impossible
- If customer requests free exchange/return for simple change of mind due to color or image differences from actual product due to monitor resolution differences
- If requesting free exchange/return due to manufacturer circumstances (new model release, etc.) and parts price changes
※ Cancellation/return may be restricted for each product for the following reasons.
Clothing/Accessories/Imported Luxury
- If product TAG is removed, label and product are damaged, or components are missing, significantly reducing product value
Seasonal Products/Food/Cosmetics
- For simple change of mind for fresh/refrigerated/frozen products
- If troubles (allergy, red spots, itching, stinging) occur when using beauty products, refund is possible with medical certificate and opinion (customer bears all costs)
Electronics/Appliances/Installation Products
- If installed or used, making resale difficult
- If built-in software value decreases due to serial number exposure (navigation, PMP with OS serial)
- If holograms are separated, lost, or damaged, significantly reducing product value and making resale impossible (laptops, desktop PCs, etc.)
Auto Parts
- Simple change of mind after opening and installing product
CD/DVD/GAME/BOOK
- If packaging of reproducible products is damaged
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